This training is designed to provide comprehensive knowledge about BCA’s Mortgage (KPR) products, including the types of mortgages, application processes, creditworthiness analysis, and customer service strategies. It is ideal for marketing staff, credit analysts, and customer service personnel looking to enhance their skills and service in offering BCA mortgage products.
Objectives:
- Understand BCA mortgage products and features
- Improve communication and sales skills
- Learn application procedures and requirements